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Speech Analytics Market Distribution Channel Outlook (Revenue, USD Billion, 2014 - 2025)

20% of the total share came from North America in 2015 because of the presence of large number of vendors in the region especially in US. however due to high adoption of the technology in this region, it will show slow growth over the forecasted period.

On the other hand Asia Pacific region is expected to perform good and witness high growth at a CAGR of over 7%.due to high growth rate in this region the leading players in the industry will offer companies in the region innovative solutions.

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Competitive Insights:

Only few players are present in this market worldwide in which the major players are Avaya Inc., Nice Systems, verint Systems, Call Miner, nexidia.Genesys.these players are investing large amount in R&D to enhance accuracy along with technological Capability of the product.

Also to gain competitive advantages over the other players in the market they are using tools like strategic alliances. Acquisition of Nexidia by Nice Systems to expand its usage in critical business is a key example.

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